https://benjigreig.au/work daily 0.75 2024-11-25 https://benjigreig.au/work/case-study-linkt monthly 0.5 2024-11-25 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/9050b4d9-db3a-463e-ab54-27ec8e52270d/Screenshot+2024-11-21+at+4.07.45+pm.png Work - Linkt - Transurban - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/92c0e044-c158-4be0-8040-21f419ca401e/Screenshot+2024-11-21+at+4.31.00+pm.jpg Work - Linkt - Transurban - Make it stand out Mapping out the entry and exit behaviour of customers on the Linkt website https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/f79bf72c-08d7-4429-adb5-014ea4cb2d74/Screenshot+2024-11-21+at+4.01.41+pm.png Work - Linkt - Transurban - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732166319818-K6H0AE5UWB1N6JULILGM/raw_interview_notes.png Work - Linkt - Transurban - Raw interview notes All the notes gathered during and post interview from recordings of all 64 participants in the task analysis study. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732166317476-E0GZ1QGD8ZEAOQC753QY/themes_affinity_mapping.png Work - Linkt - Transurban - Theming / Affinity mapping Breaking the notes and highlights into common themes. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732166318441-842KRZWAQPK0VY6W6X5K/insights.png Work - Linkt - Transurban - Gathering insights Gathering insights along the lines of the themes and re-writing them based on commonalities from multiple participants. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732166470219-O66UBBD26AZYW415ELLU/Screenshot+2024-11-21+at+3.59.43+pm.png Work - Linkt - Transurban - Opportunities for squads Breaking out all of the opportunities and mapping them to the various squads within digital. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1ab716c0-b438-4866-aeea-94213facaaf3/road_users.png Work - Linkt - Transurban - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732164028012-LUH6D5MY5D1Z290CMGKP/tags_Page_1.png Work - Linkt - Transurban https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732164028244-K88D8XC41XJHTR4QE9L8/tags_Page_2.png Work - Linkt - Transurban https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732164030732-4EH2HBBFTSMMNQC5KXD0/tags_Page_3.png Work - Linkt - Transurban https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/524d27b1-9246-4b61-9a77-fc4e9331ee7f/jtbd.png Work - Linkt - Transurban - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/10ea6109-d895-49a9-994d-4aee8df46fcc/tree-based-moderation-guides.png Work - Linkt - Transurban - Make it stand out Tree based moderation guides for Task Analysis https://benjigreig.au/work/case-study-clinical-blocks monthly 0.5 2024-11-24 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/a56072be-0ba9-4b30-9a9a-d624778f42cd/CB_02.png Work - Clinical Blocks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://benjigreig.au/work/lfs-4x4 monthly 0.5 2024-11-21 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/b815cb8d-0798-4259-b9a7-663b45e54b0c/LFS_cover.jpg Work - LFS 4x4 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/e85fdad0-2948-4a19-9c4b-f8dc57bc3550/LFS_mobile.png Work - LFS 4x4 - Make it stand out A sample of reworked elements on mobile https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/9ae7e2c2-19fd-49db-80a2-c88492c68d6e/LFS_mixed.jpg Work - LFS 4x4 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://benjigreig.au/work/lfs-owning-it monthly 0.5 2024-11-21 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/deab0771-cf08-4269-81b9-22a80059e4be/lfs_03_design_system.png Work - Owning it & making it work https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/a8a4b1f9-d56f-42bf-8b86-48e54b80b1b4/LFS+Simple+Illustrations_01.png Work - Owning it & making it work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/2dcd462b-e1c0-43c5-9c9d-8b944587b501/LFS_basis.png Work - Owning it & making it work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://benjigreig.au/work/authoring-for-an-author monthly 0.5 2024-11-21 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/3fd24e83-8fa4-412d-a1c4-05088a398a44/AnnaCowan-website.jpg Work - Authoring for an author - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732230396058-NE6143LKSDG2WABU39I0/AnnaCowan-illustrations.png Work - Authoring for an author https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732230388920-AOJKAQ3C22VGOP5RWDY1/AnnaCowan-typography.png Work - Authoring for an author https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/1732230392692-EMODADWHHRVD89AJL9LM/AnnaCowan-imagery.png Work - Authoring for an author https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/7e0e6f2f-2580-4ad1-9681-26d809df2d18/AnnaCowan-devices-v2_small.jpg Work - Authoring for an author - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://benjigreig.au/work/telstra-techbar monthly 0.5 2024-11-21 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/b61587d0-9ac8-40b8-bee1-f96d26cb3728/UI+Collection_5ksml.jpg Work - Telstra Techbar POC https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/2537f176-2233-4d52-807c-91d802dbf708/Top+UI+Image.jpg Work - Telstra Techbar POC - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/165ea0dd-899e-4852-a7bc-2e2c2863b642/Chat.png Work - Telstra Techbar POC - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://benjigreig.au/work/scrubbing-the-decks monthly 0.5 2024-11-21 https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/49dde520-426c-4b35-9dab-6607476004d8/sp_04.png Work - Scrubbing the decks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/3ca8bd24-90d1-4f65-93d8-11dfe8632bb3/sp_screenshot_optim.png Work - Scrubbing the decks - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/673d588b40c31650bf709354/977023be-69df-474b-b60c-4a9d4ec085e7/sp_card_v2.png Work - Scrubbing the decks - The limitations of the existing UI created frustration for users: Limited Visibility: Only showed added or removed slides, ignoring alterations. Lack of Context: Changes were presented as an isolated list, disconnected from the content and context of the deck. 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